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You are here:  Home >> Customer Support >> Norstar Feature Codes - Programming
I need to PROGRAM A BUTTON ...
Most Popular Feature codes
Feature Codes Sorted by Name
Feature Codes Sorted by F number
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.... program a button

to automatically dial an EXTERNAL telephone number
Press FEATURE * 1 Display says EXTERNAL AUTO DIAL "Press a key"...press the key you want to assign... Display says "Program and OK" Enter the number, including any digits required to access outside lines. The pause and timed release feature can be used for accesssing Long Distance Services or other tele-service numbers. Display says "programmed"
.... program a button

to automatically dial an INTERNAL EXTENSION
Press FEATURE * 2 Display says INTERNAL AUTO DIAL "Press a key"...press the key you want to assign... Display says INTERNAL AUTO DIAL "Enter an extension" Display says "programmed"
.... program a button

to automatically activate a FEATURE CODE
Press FEATURE * 3 Display says PROGRAM FEATURE "Press a key"...press the key you want to assign this CODE... Display says enter "FEATURE CODE" Press the "FEATURE BUTTON" and then the "CODE" Display says "PROGRAMMED"
.... program a button

to "call forward" my office extension to my home phone or cellular / mobile phone
Press FEATURE 4 Display says "Forward to:"...enter the ROUTE number that has been setup... Display tells you the extension has been forwarded... Press "Cancel" or FEATURE #4 to cancel Call Forwarding  
.... determine what a button is programmed to do
Press FEATURE * 0 Display says Button Inquiry "Press a key"...press the key you want to inquire about... Display tells you the button programming... PRESS more buttons or... PRESS RLS to end Button Inquiry
   Sorted alphabetically by .... FEATURE (F) Code De-Activate / Disable Description       to top
Alarm Clock F 875 F #875 Program any extension to sound and alarm RING at a predetermined time. Use as a go for meeting or lunch reminder.
       
Auto Bumping F 815 F # 815 Have the system automatically delete the oldest tem from a full Call Log to make room for new lof items
Auto Logging F * 84 Select how "CALLER ID" is logged on your telephone set
Background Music F 86 F # 86 Music plays from telephone speaker
Blocking Name & Number F 819 F # 819 Block the Outgoing Name & Number on a per call basis
Button Inquiry F * 0 RLS Tells you what is stored or programmed for that key
Call Duration Timer F 77 Temporarily displays length of current call
Call Forward F 4 F # 4 Forward your calls to another telephone within the system or to an outside cellular or home telephone(see note)
Call ID Info F 811 See the name and telephone number of who is calling (requires compatible hardware and services)
Call Log - Delete F 815 Delete the list of names and telephone numbers of who has called
Call Log - Manual F 813 Store Caller information for your current call in your Call Log
Call Log - Password F * 85 Assign Call Log Password
Call Log - View F 812 See a list of names and telephone numbers of who has called
Call Park F 74 Puts call on hold and displays an intercom retrieval code 101 -109
Call Redirect (Line Redirect) F 84 F # 84 Allows you to seamlessly call forward a TELEPHONE LINE (trunk) to an external number such as your mobile or home telephone (see note)
Call Pickup Directed F 76 Answer any ringing telephone using feature code, dial ext.#
Call Queue F 801
Call Pickup Group F 75 Answer a ringing telephone within the same pickup group
Camp-On F 82 Re-route a call to another telephone even if all its lines are busy
Change Date Enter ADMIN password and scroll to Time and Date
Change Time Enter ADMIN password and scroll to Time and Date
Conference F 3 Set up an external 3 way call (see note)
Contrast Adjust F * 7 Adjust the contrast of your display
Date & Time Display Feature 803 Change the first line on your display to the current Date & Time.
Date & Time, Static Display Feature 806 F # 806 Change the first line on your display to the current Date & Time.
Dialing Mode F * 82 Choose one of three methods of dialing. Press # to select MODE and HOLD to store MODE
Do Not Disturb F 85 F # 85 Prevent incoming calls to your telephone
Exclusive Hold F 79 or HOLD Temporarily suspends a call and prevents others from picking up the line
Group Listen F 802 F # 802 Uses your handset and speaker at the same time
Language Choice ENGLISH F * 501 Select ENGLISH as the language for the telephone display
Language Choice FRENCH F * 502 Select FRENCH as the language for the telephone display
Language Choice SPANISH F * 503 Select SPANISH as the language for the telephone display
Last Number Redial F 5 Automatically dials the last external number
Line Pool Access F 64 Access a line pool. Enter CODE: of pool
Line Redirect F 84 F # 84 Allows you to seamlessly call forward a TELEPHONE LINE (trunk) to an external number such as your mobile or home telephone (see note)
Link F 71 Provides a LINK or FLASH signal
Long Tones F 808 Used in setting up auxiliary devices that require DTMF tones
Message - SEND (text) F 1 F # 1 Leave a "Message for you" at an extension
Message - REPLY (text) F 65 F # 65 Call back the extension "Message for you"
NOTE: Message SEND & REPLY are TEXT ONLY and are NOT voicemail related
Move Line Button F * 81 Change the button location of a Line Button
Page F 60 Make page announcement - options will display
Page Zone : ALL F 610 Make page announcement - ALL ZONES
Page Zone : 1 F 611 Make page announcement - ZONE ONLY
Page Zone : 2 F 612 Make page announcement - ZONE ONLY
Page Zone : 3 F 613 Make page announcement - ZONE ONLY
Page Zone : 4 F 614 Make page announcement - ZONE ONLY
Page Zone : 5 F 615 Make page announcement - ZONE ONLY
Page Zone : 6 F 616 Make page announcement - ZONE ONLY
Page Speaker F 62 Make page announcement - SPEAKER ONLY
Page ALL , Speaker F 630 Make page announcement - SPEAKER ALL
Page Speaker + Zone 1 F 631 Make page announcement - SPEAKER + ZONE
Page Speaker + Zone 2 F 632 Make page announcement - SPEAKER + ZONE
Page Speaker + Zone 3 F 633 Make page announcement - SPEAKER + ZONE
Page Speaker + Zone 4 F 634 Make page announcement - SPEAKER + ZONE
Page Speaker + Zone 5 F 635 Make page announcement - SPEAKER + ZONE
Page Speaker + Zone 6 F 636 Make page announcement - SPEAKER + ZONE
Pause F 78 Inserts a 1.5 second delay in the dialing string.
Priority Call F 69 Permits you to interrupt a person who is on a call or using Do Not Disturb. The person on the call can block PRORITY CALL using FEATURE 85
Privacy F 83 Prevents another telephone that shares your line from joining
Programmed Release F * 89 Performs RLS function in external AUTODIAL
Restriction Password F 68 Enter code and password to override set restrictions
Restriction Services F 872 F # 872 Turn on Restricitions for particular lines or telephones
Ring Again F 2 F # 2 Advises you when another extension or line pool becomes available
Ring Type F * 6 Select a new and distinctive ring for your telephone
Ring Volume F * 80 Adjust the Ring Volume of your telephone. Make your telephone ring
Ringing Services F 871 F # 871 Turn on Services for alternative ringing/call answering. Places system in Night Service
Routing Services F 873 F # 873 Turn on Routing for particular lines or telephones
Run/Stop F * 9 Inserts a break point between two numbers when programming. Store more than one AUTO-DIAL number on a key
Saved No. Redial F 67 Stores the external number appearing on your display for use later
Services Mode F 870 Determine which Services are active. See F871, F872, F873
Show Time F 803 View the Time & Date while on a call
Speed Dial - Using F 0 Select SYSTEM or PERSONAL two digit codes
Speed Dial Personal
- Programming Personal
F * 4 Program you PERSONAL Speed Dial (71-94)
Speed Dial System Wide Programming Program SYSTEM WIDE Speed Dial in Administration (01-70) (1-200)
Timed Release F 72 Generates a longer LINK SIGNAL (1.5 sec)
Transfer F 70 Transfer a call to another extension or removes you from a conference call
Trunk Answer F 800 Pickup an external call ringing on on a line placed in SERVICE MODE
Voice Call F 66 Begin a conversation or make an announcement
without the called party using the handset (Caution Intrusive)
Voice Call Deny F 88 F # 88 Restrict your telephone from receiving Voice Calls, permits regular calls
Wait for Dial Tone F 804 Program an external AUTO-DIAL number to wait to receive dial tone from another system
   Sorted by .... CODE FEATURE De-Activate / Disable Description    to top
Feature **ADMIN ADMINISTRATOR SYSTEM PROGRAMMING REL **ADMIN NORSTAR Basic extension PROGRAMMING (Office Administrator)
Feature **CONFIG INSTALLER SYSTEM CONFIGURATION PROGRAMMING REL **CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
Feature 0 System Speed Dial System Wide Speed dial list accessable from any telephone extension
Feature * 0 Button Inquiry Tells you what is stored or programmed for that button / key
Feature 1 Message SEND F # 1 Leave a "Message for you" at any telephone extension. Appears on screen
Feature * 1 Program External Auto-Dial Program a button to automatically call an outside telephone number
Feature 2 Ring Again F # 2 Advises you when another extension or line pool becomes available
Feature * 2 Program Internal Auto-Dial Program a button to automatically call an inside telephone extension
Feature 3 Conference Create 3 way conference call using a second telephone line
Feature * 3 Program Button Program a button to perform a "FEATURE". Used for fequently used feature codes
Feature 4 Call Forward F # 4 Call Forward all calls to another extension, to voicemail or to an external telephone such as a CELLULAR telephone or Home telephone. (see note)
Feature * 4 Speed dial Directory - Personal List of personal speed dial for your telephone extension only
Feature 5 Last Number Redial Redial the last call you have made (see F67 - Saved Number)
Feature * 501 Language Choice ENGLISH Select ENGLISH as the language for the telephone display
Feature * 502 Language Choice FRENCH Select FRENCH as the language for the telephone display
Feature * 503 Language Choice SPANISH Select SPANISH as the language for the telephone display
Feature 60 Page - General Paging - Make selection
Feature 61 Page - Sets Paging - Telephone Sets - Make selection
Feature 62 Page - External Speakers Paging - External Speakers - Make selection
Feature 63 Page - ALL Paging - ALL - Make selection
Feature 64 Access LINE POOL Enter this code followed by the LINE POOL CODE (see note)
Feature 65 View Message View a message as sent in FEATURE 1 (Message SEND)
Feature 66 Voice Call Call an extension so that person can answer instantly without picking up the handset or pressing HANDSFREE
Feature 67 Saved Number Use this feature immediately after dialing a number and that number will be saved. To activate that number anytime, select a line and enter "FEATURE 67"
Feature 68 Class of Service Change the Class of Service. Requires Password
Feature 69 Priority Call Permits you to interrupt a person who is on a call or using Do Not Disturb. The person on the call can block PRORITY CALL using FEATURE 85
Feature * 6 RING Type Change the sound of the ring at your extension
Feature 70 Transfer Transfer a call to another extension
Feature 71 LINK Performs a "HOOK FLASH" or "FLASH" function
Feature 72 Timed Release Generates a longer LINK SIGNAL (1.5 sec)
Feature 74 Call Park Places a call on HOLD and assigns an access code for pickup from any extension (see note)
Feature 75 Call Pickup Pick up a ringing call from any extension (see note)
Feature 76 Call Pickup Directed Answer any ringing telephone using feature code, dial ext.#
Feature 77 Call Duration Timer Time how long your call is
Feature 78 Dialing PAUSE Insert a 1.5 sec PAUSE in a dialing string (see note)
Feature 79 Exclusive Hold Place a call on HOLD and retrieve ONLY at your extension
Feature * 7 Contrast Display Change the display brightness on your telephone
Feature 82 Camp On Re-route a call to another telephone even if all its lines are busy
Feature 83 Line Privacy Prevents another telephone that shares your line from joining
Feature 84 Redirected Line F # 84 Call forward a telephone line (trunk) to an off site location (see note)
Feature 85 Do Not Disturb F # 85 All calls go to voicemail, Shows as busy to other telephones
Feature 86 Background Music F # 86 Listen to background music on your telephone
Feature 87 Services Mode F # 87 Places system in Night Service (earlier s/w ver)
Feature 88 Block Voice Call F # 88 Restricts anyone from making a Voice Call to your extension
Feature 800 Trunk Access
Feature 801 Call Queuing Answer the next call in a Queue
Feature 802 Group Listen F # 802 Others can listen through the speaker on your telephone while you use the handset
Feature 803 Date & Time Display Displays the Date & Time while on a call
Feature 804 Wait for Dial Tone Program an external AUTO-DIAL number to wait to receive dial tone from another system
Feature 806 Date & Time, Static Display F # 806 Change the first line on your display to the current Date & Time.
Feature 808 Long Tones Used in setting up auxiliary devices that require DTMF tones
Feature 811 Caller ID Info Displays the Caller ID Info while on a call
Feature 812 View Call Log
Feature 813 Manual Call Log Store Caller information for your current call in your Call Log
Feature 815 Auto Bumping Delete Call Log Items
Feature 817 Tranfers call to IRAD Used for remote programming access (CICS)
Feature 819 Blocking Name & Number F # 819 Block the Outgoing Name & Number on a per call basis
Feature 870 Services Determine which services are active
Feature 871 Ringing Services Mode F # 871 Turn on Services for alternative ringing/call answering. Places system in Night Service
Feature 872 Restriction Services F # 872 Turn on Restricitions for particular lines or telephones
Feature 873 Routing Services F # 873 Turn on Routing for particular lines or telephones
Feature 875 Alarm Clock F #875 Program any extension to sound and alarm RING at a predetermined time. Use as a go for meeting or lunch reminder.
Feature * 80 Ringer Volume Change the ringer volume on your telephone
Feature * 81 Move Line Button Move the line button on your telephone
Feature * 82 Dialing Mode Choose one of three methods of dialing. Press # to select MODE and HOLD to store MODE
Feature * 84 Call Log View the call log on your call display (see note)
Feature * 85 Call Log Password Assign Call Log Password
Feature * 89 Programmed Release Performs RLS function in external AUTODIAL
Feature *831 AA ON/OFF Auto Attendant ON/OFF for CICS (see note)
Feature *832 CCR ON/OFF Custom Call Routing ON/OFF for CICS (see note)
Feature *833 AA/CCR RECORDING MAINTENANCE AA/CCR RECORDING MAINTENANCE for CICS (see note)
Feature **8463 Change Time Feature **TIME (8463) password 22742 to change the time on your CICS or MICS
Feature 9 * * RAD Access Transfer Access the Norstar Remote Access Device
Feature 9 * 1 Determine VM Feature Codes View all feature codes from a M7310 or M7324
Feature 9 * 2 SMDR Access Access the Station Message Detail Recording device
Feature 9 * 3 VMI Codes (8X24 only) Voice Mail Interface Codes
Feature 9 * 4 Door Phone NORSTAR DOOR PHONE PROGRAMMING
Feature 9 * 5 Check Feature Codes Flash FLASH LOW RANGE CHECK FEATURE CODES
Feature 9 * 7 ACD Admin Maintenance
Feature 9 * 9 VMI Codes Voice Mail Interface Codes
Feature 900 SMDR Log In Set up Account Codes to track call duration for Billing Purposes. User must enter an account number before a call can be made. (see note)
Feature 901 ACD Log In
Feature 902 ACD Unavailable
Feature 903 Select Feature Code Range Voice Mail - Administrator (see note )
Feature 904 ACD Log In FLASH ACD LOW RANGE LOGIN/OUT
Feature 905 ACD Catagorize
Feature 906 ACD Record Call
Feature 915 ACCESS to NAM Administration of Norstar Applications Module
Feature 980 VM Leave Message Voice Mail - Leave a voice message directly in a persons voice mail box
Feature 981 VM Open Mailbox Voice Mail - Open mail box (see note)
Feature 981 VM Open Mailbox Voice Mail - Press OTH Open mail box from other telephone (see note)
Feature 982 Operator Status Voice Mail - Auto Attendant (see note)
Feature 983 VM Admin Voice Mail - Administrator Log In (see note)
Feature 984 Forward to Mail Box Forward incoming calls directly to your Mail Box
Feature 985 VM DN Determine which DN's are assigned to the voice mail system
Feature 986 VM Transfer Transfer a caller directly into a voice mail box without ringing an extension (see note)
Feature 987 Message Interrupt Interrupt a caller leaving a message in your mailbox
Feature 988 Name Dialing You can dial calls by searching the cmpany directory
Feature 989 Message Record Record teleconversations and save in your voice mail box
Feature * 9 Run/Stop Inserts a break point between two numbers when programming (see note)
Voice Mail FEATURE CODES (F) CODE Norstar Voice Mail, StarTalk, Flash Systems   to top
Determine all Feature codes F 9 * 1 View all feature codes from a M7310 or M7324
Select Feature code range F 903 Used during installation of Flash Models
Leave a message F 980 Leave a message directly in another system mailbox without ringing the extension
Open your mailbox F 981 Checking for messages or mailbox admin from your extension
Open your mailbox from another persons telephone F 981 use OTHR or * option enter MB+password combo.
Open "General Delivery" mailbox (recommend daily) F 981 use OTHR or * option enter MB 10, 100, 1000+password
Operator Status F 982 Enter Operator Password
System Administration F 983 Enter MB 12, 102, 1002+password
LOG IN F 984
Determine Voicemail DN F 985 Identifies the intercom number for the voice mail.
Transfer to Mailbox F 986 Transfer an outside caller directly to a mailbox
Interrupt Message F 987 If you just miss the call you can interrupt the caller as they are leaving a message
Call Record F 989 Record telephone conversations to your voicemail box



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