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Cisco CallManager is the software-based call-processing component of the Cisco IP telephony solution, part of Cisco AVVID (Architecture for Voice, Video and Integrated Data). The software extends enterprise telephony features and functions to packet telephony network devices such as IP phones, media processing devices, voice-over-IP (VoIP) gateways, and multimedia applications. Additional data, voice, and video services such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems interact with the IP telephony solution through Cisco CallManager`s open telephony application programming interface (API). Cisco CallManager is installed on the Cisco Media Convergence Server (MCS).

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Cisco Systems redefines best-in-class routing with a new portfolio of integrated services routers that are engineered for secure, wire-speed delivery of concurrent data, voice, and video services. By taking an integrated systems approach to embedded services application deployment is speeded up to help reduce operating costs and complexities.

Founded on more than 20 years worth of innovation and leadership—Cisco is the first in the industry to embed security and voice services into a single routing system for fast, scalable delivery of mission-critical business applications.

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