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CallPilot 100
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| Nortel NORSTAR
CallPilot 100 4 port 10 M/B |
CallPilot 100 for
Norstar Integrated Communications Systems (CICS & MICS) is state-of-the art
messaging for small to mid-sized businesses, with 10-40 mailbox users.
CallPilot 100 is equipped with a built-in 10/100 Ethernet port, allowing
connection to the LAN for advanced applications, including Auto Attendant,
Customer Call Routing (CCR), Voice Mail, Basic Call Center (keycodes required),
Web-based management, and IP connectivity.
KEY
FEATURES:
- Web-based
administration interface.
- Embedded
applications activated with key codes.
-
Advanced features, such as Auto Attendant, Voice Messaging, Custom Call Routing
(CCR), and Basic Call Center (key codes must be
purchased).
- Purchase additional
mailboxes and applications as the business grows.
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Try-and-buy key codes allow the user to try advanced applications before buying
them.
SPECIFICATIONS:
- Number of Voice
channels: 4
- Storage (Hours)
9
- Additional Storage:
None
- # of mailboxes: 10
(expandable to 40)
- Basic Voice mail:
Included
- Outbound Transfer
from mailbox: Included
- Call Record,Call
Interrupt: Included
- Auto-Attendant and
Custom Call Routing: Included
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Networking: Optional
- Desktop Unified
Messaging: Optional
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Basic call
center: Optional Package*
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Maximum
Skill sets: 2*
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Maximum
Active Agents: 10*
*
Basic
Call Center for model 100: is purchased
separately |
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CallPilot 150
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| Nortel NORSTAR CallPilot 150 4 port 300
M/B |
Norstar CallPilot 150
delivers scalable advanced messaging to growing small and mid-sized businesses.
Business sites with 32-300 users receive Voice Mail, Basic Call Center and two
free seats of Desktop Messaging. CallPilot 150 also supports advanced
applications such as Digital Networking and Centralized Voice Mail ideal for
small and mid-sized standalone and multi-site
businesses.
KEY
FEATURES:
- Web-based
administration interface.
- Embedded
applications activated with a simple key code.
-
Advanced Features, such as Auto Attendant, Unified Messaging, AMIS, VPIM,
Custom Call Routing (CCR), and Basic Call Center.
- Pay
for additional mailboxes and applications as the business
grows.
- Try-and-buy key
codes allow the user to try advanced applications before buying
them.
SPECIFICATIONS:
- Number of Voice
channels: 8
- Storage (Hours)
24
- Additional Storage:
Up to 59 hours
- # of mailboxes: 32
(expandable to 200)
- Basic Voice mail:
Included
- Outbound Transfer
from mailbox: Included
- Call Record,Call
Interrupt: Included
- Auto-Attendant and
Custom Call Routing: Included
-
Networking: Optional
- Desktop Unified
Messaging: Optional
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Basic
call center: Included
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Maximum
Skill sets: 50
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Maximum Active Agents: 80 |
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| CallPilot Desktop / UNIFIED MESSAGING |
CallPilot combines
voice, fax and e-mail into a single point-and-click "in-box" with
Unified Messaging (new
for CallPilot 100 for Release 2.0). Unified Messaging integrates with more
e-mail systems than any other messaging product, including Lotus Notes,
Microsoft Exchange/Outlook, and Novell GroupWise, as well as with
IMAP4-compliant e-mail clients such as Netscape Mail, Eudora and Microsoft
Outlook Express. Managing voice, fax and e-mail messages has never been easier
or more flexible. Using the e-mail interface, CallPilot enables voice message
playback using either a telephone or speakers on a multimedia computer. Voice
messages can also be stored on the PC for archival purposes or forwarded as a
.wav file as an attachment to an e-mail. Laptops can now dial in from a remote
location such as a hotel or branch office and have voice messages streamed to
the PC. Voice messages are streamed to the PC to minimize the impact on network
bandwidth and enable fast playback. Fax management (CallPilot 150 only) is now
secure and easy. Unified messaging provides password-protected access to faxes
while enabling outbound faxing from any Windows application. This reduces the
need for additional fax machines or analog lines to each desk to enable fax
from the PC.
More information on Unified
Messaging... |
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